Delivery Information

We ship from Chelmsley Wood, Birmingham. Orders are packed with care, with comics and cards protected in rigid mailers or boxes.

Free UK delivery over £50

Spend £50 or more in a single order and delivery to mainland UK is free. Under £50 it's a flat £4.99.

Delivery charges

Destination	Under £50	£50 and over
Click & collect from our Chelmsley Wood shop (from 31 October)	FREE	FREE
UK Mainland (England, Scotland, Wales)	£4.99	FREE
Northern Ireland	£7.99	£7.99
Isle of Man, Jersey & Guernsey	£9.99	£9.99
European Union	£14.99	£14.99
USA, Canada, Australia, New Zealand, Japan, South Korea, Hong Kong, Singapore, Malaysia, Switzerland, Norway, Israel, UAE	£23.99	£23.99

Free delivery applies to UK mainland addresses only. Surcharges apply to Northern Ireland, the Channel Islands, the Isle of Man and all international orders.

International orders (including the EU, Isle of Man and Channel Islands): customs fees, import duties and taxes may apply on top of the delivery charge. These are set by your country's customs authority, are collected on delivery or by the courier, and are the buyer's responsibility.

Click & collect

From 31 October, when our doors officially open, you can order online and collect for free from our shop:

Ceolmunds Dungeon
Chelmsley Wood Shopping Centre
Birmingham B37 5TL
Opposite the indoor markets

Choose "Pick up" at checkout and we'll email you when your order is ready. Please bring your order confirmation and some photo ID.

Opening hours
Monday: Closed
Tuesday to Thursday: 10am to 7pm
Friday and Saturday: 10am to 8pm
Sunday: 10am to 4pm

Estimated delivery times

UK Mainland: typically 2–4 working days
Northern Ireland, Isle of Man & Channel Islands: typically 3–6 working days
Europe: typically 5–10 working days
Rest of the world: typically 7–21 working days

These are estimates, not guarantees. Delays can occur with couriers and customs.

Customs fees & import charges

Any order shipped outside the UK mainland may be subject to customs fees, import duties, VAT or handling charges in the destination country. We can't predict these or pay them for you, and they are not included in our delivery charge or at checkout. Please check your local customs rules before ordering. Orders refused or left uncollected because of unpaid charges may not be eligible for a refund of delivery costs.

Don't see your country listed? Get in touch and we'll see what we can do.